Where exactly is Clayton Hotel Birmingham, in Birmingham city centre?

We are located on the east side of Birmingham city centre. The city centre location makes it easily accessible by road or rail and is the perfect base to explore Birmingham.

How far is Clayton Hotel Birmingham from Birmingham's train station?

If you are arriving by train then you can easily walk in about two minutes from Moor Street station or ten minutes from New Street station; taxis are available outside the stations also.

How far is Clayton Hotel Birmingham from Birmingham's International Airport?

We are 10 to 15 minutes on a direct train to New Street Station from Birmingham International Airport and there are trains approximately four each hour.

Is there car parking at the hotel?

Our off-site parking (4 minutes’ walking distance from hotel) is at Moor Street Selfridges, where you can validate a ticket at reception for £7 per exit. We also have a drop-off area outside the hotel in case you need to drop your luggage before parking your car.

What time is check in?

Check-in time is from 3.00pm.

What time is check out?

Check-out time: 12.00 noon.

Can I check in early?

We cannot always guarantee an early check-in. Please give us a call on +44 121 726 3200 prior to your stay and we will do our best to help out.

Can I check out late?

Any requests must be made with reservations and will be subject to an additional cost.

Can I store my luggage?

You can store your luggage free of charge at Reception.

What are the times for breakfast?

Monday to Friday: 6.30am to 10.00am
Saturday, Sunday & bank holidays: 7.30am – 10.30am

Are there any direct booking fees?

There is no booking fee when booking here on our official website.

How to secure the lowest accommodation rate?

Direct bookings made through Clayton Hotel Birmingham website guarantee the lowest possible rates. Do you want to save more? Why not join Click on Clayton to save an additional £10 per room per night?

What happens if I don’t turn up for my booking?

If you don’t arrive at the hotel, the first night’s room rate will be charged in full. On a Flexible Rate booking the cancellation policy is 2.00pm the day before you arrive. Let us know in as soon as you know and we will assist you with any further information.

Is there WiFi in the hotel?

Complimentary high-speed WiFi connection is provided for our guests in all areas of the hotel.

Is there a gym or swimming pool in the hotel?

We don’t have a swimming pool but our fitness suite can be found just off the lobby and can be used by all in-house guests.

Can we get a cot in our room?

Cots are supplied free of charge, just mention when you are booking or prior to stay and we can help you with that.

Do you have hair dryers in the room?

All of our rooms have pretty much everything you will need for your stay – complimentary toiletries, hairdryer, iron and ironing board and tea & coffee making facilities. If there is anything you cannot find, please ring Reception and we will be more than happy to help.

Do you have accessible rooms?

We have 10 accessible rooms available, they are specifically designed for all accessible needs including a larger sized room with wider doors, lower switches and wet room showers.

Are there any smoking rooms available?

We have a strict no-smoking policy in all of our guestrooms but we do have an outdoor terrace area available to all guests.

Do you have adjoining rooms?

We do have a number of adjoining standard rooms, 1 suit and 1 superior. If you would like to reserve these, please contact our Reservations Team.

What late-night food options are available?

We have a late-night room service menu that is available 24/7.

Are there meeting rooms or conference facilities?

With an aspirational conference, events and meeting floor that can host up to 140 delegates theatre style and up to 120 guests for private banquets. The Auden Rooms have 9 separate conference and meeting spaces with a stylish business lounge, state-of-the-art technology and a variety of dining options.

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